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Privacy Policy
This Privacy Policy explains how information about you is collected, used, and disclosed by ViBE ZO when you use our website, mobile application, and other online products and services or when you otherwise interact with us. By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
Information You Provide to Us
We collect information you provide directly to us, such as when you register for an account, create or modify your profile, participate in interactive features of our Services, or communicate with us. This information may include:
Personal Information: your name, username, email address, phone number, profile photo, credit card or other payment information, and any other information you choose to provide.
Information We Collect
When you use our Services, we automatically collect certain information, including:
Device Information: information about your device, such as the type, model, operating system, unique device identifier, and mobile network information.
Usage Information: information about your use of our Services, including the time, frequency, and duration of your activities.
Location Information: the real-time location of your device when you use our services. You may disable location sharing at any time in your device settings.
Log Information: log files, error reports, and other diagnostic data related to your use of our Services.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your interactions with our Services.
How We Use Your Information
We use the information we collect for various purposes, including to:
• Provide and maintain our services.
• Personalize and improve your experience.
• Respond to your comments, questions, and requests.
• Monitor and analyze trends and statistics, audits, develop new products, enhance our website, improve the services, identifying usage trends for our website and determining the effectiveness of campaigns.
• Develop and improve our services and content.
• To communicate with you, including but not limited to; notify you about changes in our services.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities.
• Protect the rights, property, or safety of ViBE ZO, our users, or others.
• Communicate with you about products, services, offers, promotions, and events we think may be of interest to you.
• Provide you with content, advertisements, and offers from third parties that may be of interest to you.
• To help us address problems with and improve our website design, products and services.
• To enhance your browsing experience.
• When we share your personal data with third parties in order to process payments on your behalf for the use of the Services, such as Google Pay and Apple Pay, or other electronic payment providers that we may partner with.
• When we use your banking information or credit card information to process your payments or manage withdrawal payments.
Sharing of Information
We may share your information with third parties in the following circumstances:
• With your consent, such as when you choose to share your content with other users.
• With third-party vendors, consultants, and other service providers who work on our behalf and require access to your information to carry out their work.
• In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, or safety of ViBE ZO or others.
• In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company.
Your Choices
Account Information
You may update or correct your account information at any time by logging into your account and updating your profile settings. You may also delete your account at any time by following the instructions in the app or on our website.
Location Information
You may disable location sharing at any time in your device settings. However, doing so may affect the availability and functionality of certain features of our services.
Cookies and Similar Technologies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. However, please note that doing so could affect the availability and functionality of our Services.
Security
We take reasonable measures to help protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice, such as adding a statement to our homepage or sending you an email notification. We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.
Your Rights
You may have certain rights in connection with your Personal Information, depending on the jurisdiction in which you live. These rights may include:
• Accessing, correcting, updating, or requesting deletion of your data.
• Objecting to the processing of your information, requesting that we limit the processing of your data, or requesting the portability of your data.
• Opting out of receiving marketing communications that we send you at any time. You can do this by clicking the "unsubscribe" or "opt-out" link in the marketing emails we send you. Additionally, you can adjust your email preferences by modifying your account settings.
• Withdrawing your consent at any time if we have obtained and processed your data with your consent. Your withdrawal of consent will not impact the lawfulness of any processing that we conducted before your withdrawal or processing of your data that was conducted in compliance with lawful processing grounds other than consent.
• Filing a complaint with a data protection authority about our collection and use of your data. For further details, please contact your local data protection authority.
Disclaimers
ViBE ZO, along with its officers, directors, employees, agencies, affiliates, service providers, and internal service providers, will not be held liable for any damages, whether direct, indirect, incidental, punitive, special, consequential, or exemplary, resulting from any breach of this Privacy Policy. These damages include but are not limited to loss of profits, goodwill, use, data, or any other intangible losses.
California Residents Privacy Rights
As per this Privacy Policy, ViBE ZO has collected, utilized, and shared various personal information categories in the past 12 months. California residents have specific rights to access and delete their personal data and demand transparency about our privacy practices. To exercise your rights under the California Consumer Protection Act, please refer to the "Your data rights" section. We may require additional information to verify your identity after receiving your request. It's worth noting that we will not charge you different prices or provide different quality services if you choose to exercise your rights, except where permitted by law. This is in line with California's laws.
Protection of Children's Personal Information
ViBE ZO Places a high value on safeguarding the personal information of children. If you are below 13 years of age, it is essential to obtain consent from your guardian before accessing ViBE ZO services. In case you have already registered for a user account on ViBE ZO, we will assume that you have obtained the necessary consent. If we are aware of any personal data collected from users under 13 years of age, we will delete it. Additionally, ViBE ZO will comply with the relevant laws and regulations and the guidelines outlined in this Privacy Policy to ensure the protection of children's personal information.
Retain
We store your personal information for the duration of your active account or as long as required or allowed to provide you with our services. Additionally, we may retain and utilize your personal data to comply with legal obligations, resolve disputes, prevent website abuse, and enforce our agreements.
Contact Us
For questions about this Privacy Policy, to make choices about receiving promotional communications, to register a complaint or to update your personal information you can contact us by email info@vibezo.net, or at our Contact us feedback channel.